What people are saying about COEN Composite Wood:
Craig from COEN provided the highest levels of customer service throughout our entire purchase. From the very first phone call until well after our screening was delivered, Craig was more than happy to answer our questions and kept us informed every step of the way. I can’t recommend COEN more highly, I won’t be shopping around next time I’m in the market for composite timber.
The product supplied was not used in the manner it was designed; however, I reworked it to complete a project. And it did the job wonderfully; we are very pleased.
From the get go, the service from COEN was exceptional – from initial consultation and installation recommendations, through to all items arriving on site in full, on time and as ordered. During the installation, Craig was on site to support the product.
The attraction to COEN Composite Wood was the “No Maintenance”, especially for the corrosive environment we have here on the Sunshine Coast. We opted for set lengths of the screening to be cut in the factory, so no waste of material on-site, saving a heap of time on installation as no cutting to length was required. We found there was a significant cost saving with about 25% to 30% saved in time and materials.
I am really pleased with the end result of my fence, I chose COEN Composite Wood to not only enhance the aesthetic of my home, but also for its low maintenance and durability qualities. Colour and finishes options were more than sufficient.
Craig was at all times professional, on time, approachable and easy to talk to. It was easy to build trust as he is enthusiastic about the product. I received regular updates on the delivery date, which added to a positive experience with COEN.
In terms of your service, it has been great! All queries were answered promptly and when delays arose in the shipment we were updated accordingly. Thank you very much and it has been a pleasure working with Craig and Stacey on this project.
Great product and customer service.